Our Story
PulseFE is built by softofficepro.com, a software company based in Kolkata, India. We started with a simple observation: the survey tools used by Indian Market Research teams were designed for other markets — priced per interview in dollars, hosted on foreign servers, and unable to handle the languages, network conditions, and field realities of research in India.
So we built a platform from the ground up for the way fieldwork actually happens here: interviewers travelling to remote villages with no connectivity, supervisors needing proof that every interview really took place, and research directors expecting live dashboards in the tools their clients already use.
Ten years and more than ten million interviews later, PulseFE powers studies for some of the largest names in Indian research and industry — from KANTAR IMRB and ORG India to ITC Limited, Tata Motors and Deloitte.
What We Believe
- Your data is yours. Host it on your own infrastructure or a local cloud — full control, no vendor lock-in, no foreign-server surprises.
- Pricing should be predictable. Flat, project-based pricing — no per-interview charges that punish you for scale, and no credits that expire.
- Fieldwork is hard; software shouldn't be. Everything works offline, in regional languages, on the devices your teams already carry.
- Support means picking up the phone. We are in your timezone, speak your language, and stay involved from survey design through data delivery.